Oral communication is exchange of information, thoughts, ideas, knowledge, feeling and emotions using words or language, it can be an interaction between two or more individuals through speaking and listening.
In oral communication the sender conveys the message to the receiver verbally either communicating through face to face talk or by using electrical devices like mobile, computer through internet service. Some examples of this kind of oral communication are using Skype, Whatsapp, Facebook, Messenger, others video calling or audio messaging apps or websites.
Example of oral communication are: staff and business meeting, Talk with office staffs at workplace, Communication with clients, Trainings in office or business place, informing the products or services to others, customer service, presenting business report, Personal formal or informal discussions, sharing your thoughts, ideas and knowledge, telephone calls, talk with your friends and colleagues, Public speeches, speaking in conferences, teleconferences, videoconferences, Face to face interview, telephonic or online Interviews, Talking with family members and relatives, Communication teaching and learning environment, Preaching or giving sermon, judgement in the court, Talk between physician and patient, Speech by political leader during political campaigning, Communication between shopkeeper and the buyer, conversation between family members and others in marriage ceremony.
Oral communication is highly used in the family, education and work environment.
TABLE OF CONTENT
Example of Oral Communication :
- Face to face staff and business meeting
- Talk with your junior, team leader, senior, manager or boss at workplace
- Communication with clients in workplace
- Providing verbal trainings in office or business place
- Verbally informing about the products or services to others
- Oral customer service
- Oral presentation of business report
- Personal oral discussions
- Presenting thoughts, ideas and knowledge in workplace
- Making telephone calls
- informal talk with your friends and colleagues
- Public speeches and speaking in conferences
- Communication through teleconferences or videoconferences
- Face to face or online Interviews
- Talking with your family
- Communication in school, college or educational institute
- Preaching or giving sermon in religious matters
- Communication during judgement in the court
- Oral communication between physician and patient
- Speech by political leader
- Talk between shopkeeper and the buyer
- Verbal conversation between two families and others in marriage ceremony
1. Face to face staff and business meeting
Staff and business meetings are part of every business, and oral communication is an essential part of these meetings.
In staff meetings the staff of a business gathers together either face to face or through online by using certain specific software, they share the information, ideas or knowledge with each other.
2. Talk with your junior, team leader, senior, manager or boss at workplace
It is a common scenario that in a workplace the juniors may ask help from the senior and they help juniors by communicating with them orally in most cases.
Sometimes, the team leader may ask or inquire about certain matters and the people working under the supervision of the team leader need to answer or inform the required matter, this process takes place most of time orally.
Team leaders communicate with managers verbally and report the work status and other required matters.
3. Communication with clients in workplace
Communication with clients verbally generally establishes a firm relationship and trust. There are times when people communicate through written ways of communication but oral communication is most desired by the clients.
In many work scenarios, the clients themselves desire to talk to the product or service provider in order to make sure that the right product or services are provided.
In freelancing job sites, the clients like to communicate with the service provider through audio or video calling to make oral communication.
Oral communication helps in better feeling of trust and comfortability in providing or receiving services or products.
4. Providing verbal trainings in office or business place
Oral communication is crucial in most training in business places or organizations. Even though the training consists of written documents and verbal talks where the knowledge or information are shared to equip other staff, the oral communication plays the most important role in every training.
5. Verbally informing about the products or services to others
It is required in every business that the knowledge or information about a product or services need to be informed or explained to other potential customers, in this case, the oral communication works better as it creates a special trust and relationship with them.
6. Oral customer service
Customer services are very necessary for the businesses as it determines the loyalty of the customers and also builds a brand that can be trusted.
In many workplaces the customer services are provided through oral communication, as it is faster and immediate in providing services.
7. Oral presentation of business report
Business reports consist of analysing a situation and imposing business skills and knowledge to produce many valuable suggestions for improvement.
Business reports are presented mostly orally, where the report presenter may take help of charts, images or graphs to explain the situations and suggestions.
8. Personal oral discussions
Oral communication is an undivided part of personal discussion, especially when it is with a closely related person or friends, we all like to share our thoughts, emotions and feelings orally.
Even though the messaging or chatting over social media may seem useful but oral communication builds a special bond and trust.
9. Presenting thoughts, ideas and knowledge in workplace
Making conversation orally in a workplace to share thoughts, ideas and knowledge is very common in many workplaces.
Conversing orally is popular because it can be accomplished immediately, feedback is received on spot which leads to less or minimal misunderstanding and the result can be measured instantly during the communication.
10. Making telephone calls
Businesses use telephone calls to inform the service or product to the potential customer and to follow up.
People make telephone calls to connect with their friends, family members and relatives to inform some necessary matters or to share their emotions and feelings or care.
11. Informal talk with your friends and colleagues
It is very commonly seen that the friends and colleagues like to chat informally using oral means of communication.
Oral informal sharing of feelings and information develops an intimacy among friends and colleagues.
12. Public speeches and speaking in conferences
Public speeches are presentations given live before a small or large group of audience. It can cover a wide variety of different topics related to business or organization.
Public speeches or speaking in conferences are made to educate, entertain, or influence the listeners.
Often PowerPoint presentation, charts, graphs etc. are used along with verbal speeches to make the communication more engaging and interesting.
13. Communication through teleconferences or videoconferences
Businesses or organizations frequently take the help of teleconferences or videoconferences to communicate with other members of the workplace to share information or knowledge.
In teleconferencing the communication is made orally using only voice whereas in video conferencing audio and video both are used to make the communication more powerful and effective.
14. Face to face or online Interviews
Interviewing is a very important process of taking an employee in a job. The recruiter makes sure that the right person is recruited in the job for the best possible productivity in an organization or business.
This interview can be accomplished either by face to face or through an online facility where audio or video interviews are performed.
The most common way of interview is face to face interview, where the interviewer asks questions related to the industry and the candidate answers and showcases all the skills and achievements to prove that he or she is capable of making a real positive contribution to the organization or business.
15. Talking with your family
We all love to talk with our family members and dear ones. At home the oral conversation is the only used means of communication in almost all families.
Oral talks establish good relations with the family members and desired by all the members. A parent desires their sons and daughters to communicate with them verbally, as well as other members.
16. Communication in school, college or educational institute
Conversing orally in the education sector is a non-separable part. It can be offline or online in both places oral communication is made to teach and learn.
Teachers or instructors teach using oral lectures or teaching and the learner clarifies their doubts and difficulties using oral conversation.
17. Preaching or giving sermon in religious matters
Preaching or sermon is given in religious events to convey some religious teaching to the congregation.
These preaching or sermons are given orally either to a small group of people or a large group of congregation.
18. Communication during judgement in the court
Judgement in the court is performed using certain prescribed procedures, where oral communication is an integral part of the entire process.
Case is heard orally and the judgement is pronounced orally by the judge at the end of the process.
19. Oral communication between physician and patient
Conversation between a physician and patient mostly relies on oral talk, where the patient shares the physical issues with the physician and the physician gives suggestions and advice to the patient.
20. Speech by political leader
Political leaders arrange campaigns and give speeches publicly to convince the public to choose him or her in the election.
They use different tones of voice to express the feeling and emotions to the audiences.
21. Talk between shopkeeper and the buyer
The buyer communicates with the shopkeeper orally and as a response the shopkeeper gives reply to the buyer orally, this is the mostly seen picture in offline shopping.
Even Though the online shopping scenario is different , offline shopping mostly depends on oral communication.
22. Verbal conversation between two families and others in marriage ceremony
In marriage two people along with two families come together and become relative to each other. Many other people are also related to this marriage event.
The entire marriage process may differ according to culture and regions but one common platform is shared by every culture and people are oral communication.
People talk to each other to learn about them and build a relationship. Relationships begin and grow with oral communication.
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